Crystal Bracelets

Each order takes 1 to 2 days to be processed and 5 to 8 days to arrive at your home (excepts the express shipping).

We offer a 30-day money-back guarantee on all eligible purchases. If your item arrives damaged, defective, or not as described, you can return it within 30 days of delivery for a full refund. Items must be unworn, unwashed, and returned in their original condition with tags attached.

This product is made to order according to the customer’s specifications and is produced only after an order is placed.

Once production has started, you will lose your statutory right of withdrawal under EU consumer law.

By placing this order, you expressly agree that production begins before the end of the 14-day withdrawal period and acknowledge that you will lose your right to cancel once production has started.

In addition to your statutory rights, we voluntarily offer a 30-day return policy after delivery, subject to our return conditions. This does not affect your legal rights.

Please note that returns due to sizing errors or wrong size selection are not eligible for refunds. We encourage customers to review our size chart carefully and contact us before ordering if they are unsure about fit.

Please note that returns or refunds are not available for issues related to material preference. We encourage customers to carefully review the product description and material details before placing an order. If you have any questions about the fabric or material, please contact us prior to purchasing.

Shipping fees are non-refundable, and customers are responsible for return shipping unless the product is faulty or we made an error. By ordering you agree to all these terms.

If you need help with a return request, just reach out to our support team and we will be happy to assist.